Review InsightsAll your reviewsin one overview
Understand what your customers think of your products. See your NPS score, review scores and discover which products need attention.
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What are Review Insights?
Review Insights gives you a complete overview of all customer reviews. From NPS scores to review distributions per product - everything you need to understand your customer satisfaction.
Net Promoter Score
- See your NPS score and understand how loyal your customers are. View the distribution of promoters, passives and detractors.
Review scores per product
- View the average review score per product and see the distribution from 1 to 5 stars at a glance.
Filter by category and period
- Filter your reviews by category, brand or period. Compare with previous periods to discover trends.
Spot trends in feedback
- Discover which products are rising or falling in customer satisfaction and act before it's too late.
The metrics that matter
Three key numbers that tell you how satisfied your customers really are.
NPS
Net Promoter Score
Measure customer loyalty from -100 to +100. The higher, the more customers recommend you.
Average review score
Your overall star rating across all products.
290
Total reviews
The total number of reviews your products have received.